Analyst – Inbound Messaging – Customer Services (Pune)
Wiki Article
We're searching for a dedicated and driven Associate to join our vibrant Customer Services team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound support. Your primary responsibility will be to provide first-rate customer service by assisting their inquiries in a timely and professional manner. You will also play a crucial role in identifying customer needs and offering solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and accurate responses to customer inquiries via inbound messaging platforms.
- Troubleshooting customer issues with empathy and efficiency.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a service-oriented with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Launch Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for customer service? Do you thrive in a buoyant environment where you can impact customers? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the face for our valued customers, providing them with timely support via live chat. You'll handle a spectrum of customer inquiries, ensuring their satisfaction.
- Cultivate your customer service expertise.
- Collaborate with a talented team of professionals.
- Hone valuable experience in the service industry.
If you are excited to grow your career, we encourage you to apply today!
Support Agent : Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for resolving customer concerns? Do you thrive in a here fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of contact for our valued customers, helping them with their concerns through live chat.
- Duties include:
- Proactively engaging with customers via live chat
- Providing prompt and effective solutions to customer inquiries
- Maintaining a positive and professional demeanor at all times
- Working with other teams to provide seamless customer service
If you are a team player with excellent communication skills, and a strong work ethic, we encourage you to apply! This is an amazing opportunity to advance your career in customer service while playing a role in a growing company.
Eclerx Needs Inbound Chat Analysts for Customer Operations Team
Are you a customer-focused individual with outstanding communication skills? Eclerx is currently looking for Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of BPO solutions, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will assist with questions in a quick and courteous manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are committed to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a driven individual with a love of customer service? Do you shine in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently seeking talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first face for our customers, providing timely and friendly support via live chat. You'll be responsible for resolving customer inquiries, fixing issues, and guaranteeing a positive journey.
We offer a welcoming work environment with opportunities for growth. If you are eager to make a contribution, we encourage you to apply!
Elevate Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a keen eye for detail and a passion to provide exceptional customer service? Eclerx Pune is searching an Inbound Chat Analyst to join our dynamic team!
In this vital role, you will be the primary point of contact for our cherished customers. You will handle their concerns in a efficient and professional manner. Your customer service skills will be critical in fostering positive customer experiences.
At Eclerx Pune, we endeavor to create a collaborative work environment where you can thrive both personally and professionally. We offer rewarding compensation and benefits packages, as well as chances for personal advancement.
- If you are a driven individual with a solid work ethic and a genuine desire to make a meaningful impact, we encourage you to apply!